Cancellation Policy
Welcome to Hammock Suites! We understand that plans may change, and we aim to provide flexibility to our guests. Please review our cancellation policy below:
1. Reservation Cancellation:
1.1 Flexible Rate Reservations:
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Guests can cancel free of charge up to [X] days before the arrival date.
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Cancellations made within [X] days of the arrival date will be subject to a fee equal to [X]% of the total reservation cost.
1.2 Non-Refundable Rate Reservations:
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Non-refundable reservations cannot be canceled or modified. The total amount of the reservation will be charged in case of cancellation or no-show.
2. Early Departure:
2.1 In the event of early departure, the full extent of the stay as originally booked and confirmed will be charged.
3. No-Show:
3.1 Guests who do not arrive on the scheduled check-in date ("no-show") will be charged the full amount of the reservation.
4. Refunds:
4.1 Refunds for cancellations will be processed within [X] days from the date of cancellation.
5. Modification Policy:
5.1 Changes to reservation dates are subject to availability and may result in rate differences.
6. Group Reservations:
6.1 Special cancellation policies may apply to group reservations. Please contact our reservations team for details.
7. Contact Us:
7.1 If you have questions or need assistance with cancellations, please contact our reservations team at [insert contact information].
8. Exceptions:
8.1 In exceptional circumstances, such as natural disasters or other unforeseen events, we reserve the right to modify or waive certain aspects of this cancellation policy.
By making a reservation with Hammock Suites, you acknowledge and agree to the terms of this cancellation policy.